If you are seeing the following http 509 Bandwidth Limit Exceeded error it is because you have...Can I use an SSL with an Addon Domain?
Yes, we can install an SSL certificate on an Addon domain name. Please note that as we now use...Common problems when creating Addon Domains
The most common problems people find when trying to create Addon Domains within their website...Domain suspended pending ICANN verification
If your website is showing a notice with a heading You have reached a domain that is pending...Expired Domains, Grace Period (Expired), Redemption Period and fees
We strongly recommend that you renew any domain names prior to their expiry.Renewal years are...How can I test or preview my website before DNS propagation is completed?
Once you have created a website hosting account with us you may wish to preview your website...How do I force any visitors to my site to use my free SSL Certificate or https?
There are various ways you can force all visitors to your site to use the https protocol and your...How do I set custom MX records for my domain?
If your website is hosted with us and you want to use a third party email provider such as Gmail...How do I setup MX records for G Suite and Gmail with my domain?
If your website is hosted with us and you want to use Gmail you will need to change the MX...How do I update my NameServers for domains registered at Pay Monthly Hosting?
If you have registered your domain name with Pay Monthly Hosting but wish to have the website...How do I use my free SSL Certificate?
Shortly after the nameservers for your domain are pointed to your cPanel Pay Monthly Hosting plan...How many dedicated IP addresses can I have on my account?
You cannot have a dedicated IP address, you can only use our shared IP address.This is because we...How to create a Parked Domain
A Parked Domain is another domain that "points" to your website. For example, if your website is...How to create a Subdomain
A Subdomain is another "virtual" website with its own unique content. A Subdomain uses your...How to create an Addon Domain
An Addon Domain is a different website, with its own unique content. With Addon Domains you can...How to delete my Site Publisher page?
When you have created your own website and you are ready to replace your quick and easy Site...How to install a Lets Encrypt SSL certificate
If you wish to protect the information that passes between your website and its users and your...How to password protect directories or folders
Simply click on the "Directory Privacy" icon in the "Files" section of your cPanel and the wizard...How to remove an Addon Domain
If you have previously created an Addon Domain and would now like to delete it, the process is as...How to transfer your .CO.UK domain registration to Pay Monthly Hosting
When you transfer a domain to us, you are required to pay for an additional period of...How to transfer your domain registration to Pay Monthly Hosting
When you transfer a domain to us, you are required to pay for an additional period of...I cannot access my website or cPanel
One of the common reasons we have support tickets submitted is from people who have “locked...I cannot send or receive emails
If you cannot send or receive emails you may want to check to see if you have received any...I have made changes to my website but I cannot see them
Our servers use the latest technology which caches (or stores) views of your website that can be...I've uploaded my website but it doesn't work, I cannot see it.
Please check that you have: Uploaded your files and folders into...Quick Shortcuts User Guide
Once you login to your Client Area you are greeted with an account summary home page. If you...Search Engine Optimisation (SEO) Quick Start Guide
If you manage your own website, the first question that everyone asks is: "How do I get my...What are NameServers and Domain Name Servers (DNS)?
NameServers: NameServers hold information for a website domain relating to the IP address for...What are Private NameServers?
Private NameServers are DNS NameServers that are associated with your own domain name rather than...What are the restrictions on domain transfers?
If your domain name is transferred within the 45 day registry auto-renewal period, an additional...What is Lets Encrypt SSL?
Lets Encrypt is an automated SSL certificate that can be used to protect both your website and...What is Propagation?
Propagation is the delay or period of time taken for your domain's address information to be...What is Site Publisher?
Site Publisher is a feature which allows you to create an instant single page website from a...What is Softaculous?
Softaculous is the leading Auto Installer that automates the installation of over 300 web...What is Website Builder?
Website Builder is a quick and easy way to build a website with no technical knowledge in just...What is a DNS A Record?
A DNS A Record (also known as a host record) is one of the central records of DNS. These A...What is a DNS CNAME Record?
A DNS CNAME Record (or Canonical Name Record) is an alias for an A Record. For each CNAME Record...What is a DNS MX Record?
A DNS MX Record (or Mail Exchange record) directs email to the correct server for a particular...What is an EPP code or Authorisation Key?
An EPP code or Authorisation Key is a secret code which proves that you have...What is the difference between Local, Backup, and Remote Mail Exchanger for Email Routing?
Under the EMAIL section in cPanel there is an icon called "Email Routing". When you select...What is the difference between a Parked Domain, Addon Domain, and Subdomain?
A Parked Domain is another domain that "points" to your website. A Parked Domain is a domain...Where do I upload the files for my website?
You upload your website files into your public_html directory, which is located in your...http - 403 Forbidden
If you are seeing the following http 403 Forbidden error it is probably because you do not have...
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